MEDICAL LESSONS LEARNED

File: aaata_17.txt
Page: 17
Total Pages: 36
                                      MEDICAL LESSONS LEARNED
                                        DESERT SHIELD/STORM


         CATEGORY:  Communications

         ISSUE/ITEM:

         SUBJECT:  Command and Control

         BACKGROUND:   Frequent direct communications with  HQ  ARPC  are  required  during
         mobilization.

         DISCUSSION: During Desert Storm, access to ARPC  was  difficult.  Telephone  lines
         were constantly busy and the small staff  performed  heroically in  their  efforts
         to answer the volume of inquiries.     However, delays  in  required  actions  were
         frequently due to the inability to contact the action officer in a timely  manner.

         ACTION RECOMMENDED:

                      (1)  Install additional phone lines to appropriate offices.

                      (2)  Consider augmentation of staffing during appropriate   periods.

         SUGGESTED OPRs/OCRs:  HQ ARPC/SG

         SUBMITTER:  l(b)(2)]              HQ ATC/SGAX